Ring doorbells: How to connect your Ring

Connecting your Ring will entail the following:

1. Putting your Ring in setup mode
2. Setup your Ring
3. Adding your Ring to the Lionstripe Dashboard
4. Connecting your Ring to the General network

Part 1: Putting your Ring in setup mode

Your Ring should be in setup mode when it first recieves power. If it's not already in setup mode, put it into setup mode by following these steps.

Step 1: Remove your doorbell from the wall, or remove it's cover plate by unscrewing the securing screws.

You will need a Torx T15 screwdriver to complete this step.

Step 2: Press and release the black button on the front (2nd generation) or the orange button on the back (1st generation).

Step 3: When the light in the front starts spinning, the device is in setup mode.

Part 2: Setup your Ring

Step 1: First, you will need to download the Ring App (for iOS or Android) and create an account.

Step 2: On your mobile phone go to settings, and connect to the temporary Ring Wi-Fi network. The network will appear as either:

• • “Ring-” followed by the last six digits of the MAC ID.
  • “Ring Setup” followed by the last two digits of the MAC ID.

The Ring wifi network is a temporary access point that you join briefly during the setup of a Ring device. After you connect to the temporary Ring wifi network, you will connect to your own home wifi network. Then you are no longer connected to the Ring network. Your smartphone may generate a message that says "no internet connection" or similar verbiage in the settings. This is not a cause for concern. You can safely join the temporary Ring wifi network access point and complete your setup.

If you don't see your Ring's temporary network, you will need to put it into setup mode.

Step 3: Launch the Ring App on your phone.

Step 4: Complete the device setup, using the [PROPERTY]-Guest network. You can find the password for the guest network in the Lionstripe Dashboard under Guest Access.

Part 3: Adding your Ring to the Lionstripe Dashboard

Once setup is complete, you will need to find your Ring's MAC address so you can add it to the Lionstripe Dashboard.

Step 1: Tap the top menu (≡) at the top-left corner of the screen.

Step 2: Select Devices.

Step 3: Go to Device Health.

Step 4: Find the MAC address under the ‘device details’.

Now that you have the Ring's MAC address, we will add it to your private home network using the Lionstripe Dashboard. We recommend using your laptop for this step, or another device, and not the one you are using to setup the Ring.

Step 5: Log into the Lionstripe Dashboard using your username and password. 

Step 6: Go to the My Devices tab.

Step 7: Click on Add new Device.

Step 8: Enter the device’s MAC address and give the device a name.

• Include only the letters/numbers, do not type in the colons.
• For example, if the mac address is EC:12:A3:ED:6B please enter 12A3ED5B (not case sensitive )

Step 9: Click Submit. You will see a notification that your device has been successfully added.

Make a note of this password, as you will need it when adding the device to your home network.

Part 4: Connecting your Ring to the network

Step 1: Open the Ring app.

Step 2: Tap the menu (≡).

Step 3: Tap Devices and select the doorbell or camera you'd like to reconnect to wifi.

Step 4: Tap the Device Health tile.

Step 5: Under Network, tap Change Network and follow the prompts in the app.

Step 6: Select the [PROPERTY]-General network, and connect using the password from the Lionstripe Dashboard in the previous section.

Step 7: Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in Device Health to confirm it has successfully reconnected.